Facebook account hacked, suspended or banned
Take back control of your Facebook.
Hacking, suspension, impersonation: our attorneys step in and recover your account, legally and lastingly, from €690 excl. VAT.
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Our commitments
Why choose INFLUXIO.
✓ Independence
We are a fully independent law firm based in Paris and Brussels, serving clients throughout Europe. Our team is rated 4.9/5 by our clients on Google Reviews.
✓ Expertise
We contact META to recover your suspended, banned or hacked Facebook account through a formal legal notice. We then negotiate directly with META to recover your account as quickly as possible.
✓ Experience
For several years, we have helped hundreds of people successfully recover their Facebook accounts, which proves particularly complex without our support.
✓ Transparency
We take no commission and work exclusively on a fixed-fee basis, with full transparency from the start of the engagement. No additional fees requested.
Client reviews
What our clients say.
“I had to call on INFLUXIO because my account was hacked, and having received no response from Meta, I contacted them for help. They guaranteed they could recover my account within about a month. Indeed, I recovered my account just over a month later! Thank you.”
★★★★★ - Cyrielle U.
“INFLUXIO intervened and within 10 days, I was able to recover my account. I don't have the words to express my gratitude and the respect I have for this lawyer, with whom I always had excellent phone conversations. Thank you.”
★★★★★ - Leila F.
Contact
Contact INFLUXIO.
Would you like to schedule a meeting or get a quote?
We respond within 24 hours.
Pricing details
Learn more about our fees.
A single flat fee. From €690 excl. VAT.
Our team, led by Maître Alexandre BIGOT-JOLY and Maître Raphaël MOLINA, has specialized in social media and particularly Facebook for several years.
- ✓Building your case and analyzing your supporting documents
- ✓Drafting the contextualized and legally substantiated formal notice
- ✓Sending and tracking by registered mail to META
- ✓Exchanges and negotiations directly with META
- ✓Assistance in guiding you through restoring your account
Personal account and professional page. Two distinct procedures.
Meta strictly distinguishes personal Facebook accounts from the pages, groups and Business Manager accounts attached to them. Disabling a personal account automatically removes access to all administered pages, ongoing ad campaigns and installed pixels. Recovery requires a distinct argument for each affected entity. Our firm documents the full Business Manager scope in the formal notice sent to Meta in order to obtain a complete restoration.
The Oversight Board. An independent appeal to handle with discernment.
The Meta Oversight Board, established in 2020, is an independent appeals body able to overturn moderation decisions. Its jurisdiction nevertheless remains limited to a small number of symbolic cases and review timelines frequently exceed six months. Our firm favors a direct formal notice to Meta's legal counsel, faster and better suited to individual situations, reserving Oversight Board referrals for files raising an issue of principle.
FAQ
Frequently asked questions.
META, Facebook's parent company, may decide to suspend your account if it detects a violation of its terms of service. However, since its judgment is mostly algorithm-based, errors are frequent. That's where we step in: to make META see reason and reverse its decision.
We find that in the vast majority of cases handled by our firm, when it is indeed an error on META's part or in cases of hacking, we succeed in recovering our clients' Facebook accounts. Note that we also intervene if your appeal has been previously rejected by META.
In accordance with our ethical obligation not to index our fees on the outcome, set out in Article 10 of French Law no. 71-1130 of 31 December 1971, no refund can be offered.
Yes, absolutely. We can help by contacting META directly and their technical teams to recover your hacked or restricted account. We will ensure your account is secured once and for all after recovery (via the phone number associated with your account).
We draft a formal legal notice incorporating your context elements, legally substantiated to maximize our chances of success. Our team then sends the notice directly to META. Once received, we enter into direct contact with META's counsel and their technical teams.
Our fees, from €690 excl. VAT, include: building your case and analyzing your supporting documents, drafting the contextualized and legally substantiated formal notice, sending and tracking by registered mail to META, exchanges and negotiations directly with META, assistance in guiding you through restoring your account. The final fee is confirmed after the first meeting.
From our experience (hundreds of cases), the average time is one month between sending our letter and recovering the Facebook account.
No, we are a fully independent law firm, relying on current European regulations.
Related publications
Our latest articles.
In short
INFLUXIO is a law firm based in Paris and Brussels. Has your Facebook account been hacked, suspended or banned? INFLUXIO Attorneys helps you recover your account. From €690 excl. VAT.
Response within 24 hours.
