TikTok account hacked, suspended or banned
Take back control of your TikTok.
Hacking, suspension, impersonation: our attorneys step in and recover your account, legally and lastingly, from €690 excl. VAT.
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Our commitments
Why choose INFLUXIO.
✓ Independence
We are a fully independent law firm based in Paris and Brussels, serving clients throughout Europe. Our team is rated 4.9/5 by our clients on Google Reviews.
✓ Expertise
We contact TikTok to recover your suspended, banned or hacked TikTok account through a formal legal notice. We then negotiate directly with TikTok to recover your account as quickly as possible.
✓ Experience
For several years, we have helped hundreds of people successfully recover their TikTok accounts, which proves particularly complex without our support.
✓ Transparency
We take no commission and work exclusively on a fixed-fee basis, with full transparency from the start of the engagement. No additional fees requested.
Client reviews
What our clients say.
“I had to call on INFLUXIO because my TikTok account was hacked, and having received no response from the platform, I contacted them for help. They guaranteed they could recover my account within about a month. Indeed, I recovered my account just over a month later! Thank you.”
★★★★★ - Cyrielle U.
“INFLUXIO intervened and within 10 days, I was able to recover my account. I don't have the words to express my gratitude and the respect I have for this lawyer, with whom I always had excellent phone conversations. Thank you.”
★★★★★ - Leila F.
Contact
Contact INFLUXIO.
Would you like to schedule a meeting or get a quote?
We respond within 24 hours.
Pricing details
Learn more about our fees.
A single flat fee. From €690 excl. VAT.
Our team, led by Maître Alexandre BIGOT-JOLY and Maître Raphaël MOLINA, has specialized in social media and particularly TikTok for several years.
- ✓Building your case and analyzing your supporting documents
- ✓Drafting the contextualized and legally substantiated formal notice
- ✓Sending and tracking by registered mail to TikTok
- ✓Exchanges and negotiations directly with TikTok
- ✓Assistance in guiding you through restoring your account
TikTok under the DSA. Stronger transparency for European accounts.
Designated as a Very Large Online Platform by the European Commission in April 2023, TikTok is subject to the reinforced obligations of the EU Digital Services Act. The platform must publish its moderation criteria, provide an accessible internal appeals mechanism and respond to reasoned requests within a reasonable timeframe. Our firm systematically relies on these obligations to demand disclosure of the factual elements grounding the ban and to obtain reactivation when the decision rests on an algorithmic error.
The TikTok strikes system. Understanding cumulative sanctions.
TikTok applies a progressive scale of cumulative sanctions: temporary suspensions of 24, 48 or 72 hours, visibility restrictions, then permanent ban after several violations within 90 days. Accounts accumulating strikes for content protected by free speech or wrongfully removed often stem from contestable moderation errors. Our intervention targets the global challenge to the sanctions trajectory rather than a single isolated takedown.
FAQ
Frequently asked questions.
TikTok may decide to ban your account if it detects a violation of its terms of service. However, since its judgment is mostly algorithm-based, errors are frequent. That's where we step in: to make TikTok see reason and reverse its decision.
We find that in the vast majority of cases handled by our firm, when it is indeed an error on TikTok's part or in cases of hacking, we succeed in recovering our clients' TikTok accounts. Note that we also intervene if your appeal has been previously rejected by TikTok.
In accordance with our ethical obligation not to index our fees on the outcome, set out in Article 10 of French Law no. 71-1130 of 31 December 1971, no refund can be offered.
Yes, absolutely. We can help by contacting TikTok directly and their technical teams to recover your hacked account. We will ensure your account is secured once and for all after recovery (via the phone number associated with your account).
We draft a formal legal notice incorporating your context elements, legally substantiated to maximize our chances of success. Our team then sends the notice directly to TikTok. Once received, we enter into direct contact with TikTok's counsel and their technical teams.
Our fees, from €690 excl. VAT, include: building your case and analyzing your supporting documents, drafting the contextualized and legally substantiated formal notice, sending and tracking by registered mail to TikTok, exchanges and negotiations directly with TikTok, assistance in guiding you through restoring your account. The final fee is confirmed after the first meeting.
From our experience (hundreds of cases), the average time is one month between sending our letter and recovering the TikTok account.
No, we are a fully independent law firm, relying on current European regulations.
Related publications
Our latest articles.
In short
INFLUXIO is a law firm based in Paris and Brussels. Has your TikTok account been hacked, suspended or banned? INFLUXIO Attorneys helps you recover your account. From €690 excl. VAT.
Response within 24 hours.
